The questions every firm asks.

No. Enterprise and Team accounts explicitly do not use conversations or documents as training data. Your client matter information stays private to the organisation. This is a critical difference from free consumer tools, and it is one of the first things training covers, along with where to confirm it in account settings.

On Team and Enterprise plans, no. Projects persist until you delete them. The 30-day limit applies to individual chats outside Projects on the free tier. For any work you want to keep — a matter, a client, a research thread — put it in a Project.

Not for generating content. Court guidance across jurisdictions consistently prohibits AI from creating, altering, or embellishing witness evidence. Preparatory work behind sworn documents — research, chronologies, issue summaries — is generally permitted, subject to disclosure obligations.

Transparency is the right position, and increasingly the required one. A formal AI protocol in your client agreements sets out how AI is used in the firm's work — AI review, human review, client approval. Manages expectations, mitigates negligence risk, positions the firm ahead of regulatory requirements rather than behind them.

No. AI gets you to 70-80% in minutes. The last 20-30% is professional judgment. The skill is knowing which 70-80% to keep. AI handles the blank page, data extraction, the first draft. Fee-earners do the work requiring knowledge of the client, the strategy, the matter — which is most of the work worth charging for.

Firms building this in early will deliver better service at a higher effective rate. Those who do not will be competing against those who have.